Returns & Exchanges
At Jigitz, we want you to love your new style, but if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items with original tags attached. Simply follow our streamlined process to receive your refund or select a new size for the perfect fit.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package and Ship
Place the items in their original packaging, ensuring all labels are intact, and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing